ace777 Privacy Policy
This page clearly explains how we responsibly manage and protect your personal information, and what your rights are.
Introduction
ace777 is a platform that takes the security of your personal information seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the ace777 website.
By using our services, you are considered to have agreed to the data practices described in this policy. Our services are available to adults aged 21+ only, and every user falls under the consent of this policy.
This policy is subject to change and will remain available on this page until updated. When the policy is revised, the changes will be published on the website, and continued use of the site means you accept the revised policy.
Types of Information We Collect
When you use the ace777 platform, we may collect the following types of information—
2.1 — Information you provide directly
- Name, contact information and date of birth provided when opening an account
- Payment and withdrawal details (e.g. KBZPay, Wave Money, AYA Pay, CB Pay numbers)
- Queries, requests and feedback submitted when contacting the support team
- National ID card or other identification documents submitted for KYC (Know Your Customer) verification
2.2 — Information collected automatically
- IP address, browser type and version
- Device type (mobile / computer), operating system
- Games played, play duration and bonus usage records
- Data collected from cookies and similar tracking technologies
- Communication logs — records of Live Chat conversations
2.3 — Information received from third-party sources
- Verification results from banks and mobile banking services that process payments
- Service checks provided by fraud prevention companies
How is your information used
We use the personal information we collect only for the following purposes—
- Account management — creating, verifying and securing your account
- Financial transactions — managing deposits, withdrawals and bonus payments
- Customer support — responding to your questions and resolving issues
- Security — preventing fraud, money laundering and unauthorised account access
- Compliance checks — carrying out age verification and KYC processes
- Service improvement — running analysis to improve games, the interface and our services
- Legal obligations — meeting the laws, regulations and directives we are required to follow
- Communications — sending policy updates, security alerts and service announcements
We will never sell or rent your personal information to third-party advertising companies or unrelated services beyond these purposes.
Cookie Policy
The ace777 website uses cookie technology for the following purposes—
Essential Cookies
These cookies are necessary for the website to function. They are used to save your login state, maintain game sessions and manage security tokens. These cookies cannot be blocked.
Performance Cookies
These cookies are used to understand how the website is being used. They record click rates, game selections and access patterns to help improve our service.
Cookie Controls
You can block cookies through your browser settings. However, if essential cookies are blocked, some services may not work fully.
Data sharing — who can access it
ace777 limits the sharing of your personal information with third parties. However, it may need to be shared in the following situations—
Service partners
Companies that support our service (payment processors, IT security companies) will only receive information relevant to the work they carry out, and must comply with our privacy policy.
Legal requests
Your information may be disclosed to the relevant authorities when required by a court order, legal proceedings or regulatory requests.
What will not be shared
- Advertising companies or third parties unrelated to our operations
- Companies unrelated to bonus operations that receive personally identifiable information
- Data sales of any kind — ace777 will never sell your data
Data retention period
How long we keep your personal data depends on the type of data and the purpose it was collected for—
- Account data — kept for as long as your account remains active
- Financial transaction records — kept for the period required by law
- Communication records — kept for a reasonable period for customer service purposes
- KYC documents — kept for the period set by legal requirements
Even after an account is deleted, data required by legal obligations may continue to be kept for the specified period.
Data Security Measures
ace777 uses SSL (Secure Socket Layer) encryption technology to protect every data transfer. The security measures we apply include—
- 256-bit SSL encryption — all data in and out is encrypted before transmission
- Two-factor authentication — for added protection when accessing your account
- Access control — data is accessible only for business purposes
- Regular security audits — server and data handling checks and reviews
- Data separation — payment data and gaming data are stored separately
- Firewall protection — server defenses against unauthorized access
We continuously work to improve data protection. However, no digital platform can guarantee 100% security, so you are also responsible for keeping your login details safe.
Your Rights
Regarding your personal data on our platform, you have the following rights—
Right to access and download
You can request a copy of your personal data that we hold, and we will send it to you via our Live Chat service.
Right to correction
If the personal data we hold about you is incorrect, you can request a correction. Some details can be updated directly from account settings, while others require you to contact us.
Right to deletion
You can request deletion of data that is no longer needed to provide the service and is not subject to any legal retention obligation.
Right to restriction
You can request that we restrict processing of your data without fully deleting it. This applies while a matter is under review or an objection is being decided.
Right to object
You can object to the processing of your data except where processing is necessary. We will prioritize reviewing your objection and respond accordingly.
To exercise any of these rights, contact our 24/7 Live Chat service or reach us at [email protected].
Protection of Under-21s
ace777 services are for adults aged 21 and above only. We have a policy of not knowingly collecting personal data from anyone under the age of 21.
Age verification is carried out during account registration through ID checks and the KYC process. If we become aware that someone under 21 has registered, their account will be closed immediately and all activity will be stopped.
If you know of anyone under 21 using ace777, please contact us at [email protected] — we will act on it right away.
Policy Changes
ace777 reserves the right to update this Privacy Policy from time to time. For significant changes, an announcement will be posted on the website. After any update, we will—
- Update the "Last revised date" at the top of this page
- Display a notice banner on the site
- Continued use of the site after any changes is taken as acceptance of the updated policy
If you feel you can no longer use our service due to a policy change, please contact us through our 24/7 Live Chat.
Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, our support team is available 24 hours a day, 7 days a week to assist you in Burmese —
Live Chat — 24/7 direct support in Burmese
When submitting a data-related request, please clearly state your account ID and the type of data request — we will handle it as quickly as possible.